Cancellation policy

Subscriptions

First Year Fresh may offer certain products for purchase through recurring subscriptions. When you purchase a subscription, you authorize recurring charges according to the subscription frequency and terms selected at checkout.

You may manage your subscription through your First Year Fresh customer account. Available subscription management options may include cancelling, pausing, resuming, or skipping an upcoming subscription order.

Cancelling a subscription stops future recurring subscription orders. Cancellation of a subscription does not automatically cancel or refund an order that has already been processed, entered fulfillment, or shipped.

If you need assistance with a subscription or believe there is an issue with an order, please contact First Year Fresh at firstyearfreshllc@gmail.com.

Returns, refunds, damaged items, missing items, and incorrect orders are handled according to the First Year Fresh Returns & Refunds Policy.